Need shipping outside the continental U.S.? E-mail us at [email protected] or call us at 503.248.111 with the item number of the product you wish to buy and the destination (be sure to include your postal code), and we will quote you for shipping. We typically use the US Postal Service for international shipping for best shipping economy.
In general all items are in stock and ready to ship. Occasionally an item becomes backordered so if your purchase has a time sensitive delivery **PLEASE LET US KNOW** in the “comments” section of your order.
Most small packages ship via US Postal Priority and are delivered in 2-3 days throughout the continental U.S., Alaska and Hawaii. Larger packages (e.g. vases 12″ – 18″) are shipped UPS ground unless you specify expedited service. Please email [email protected] if you have specific shipping requests. The prices in our web catalog www.ecobre.com includes shipping and handling costs for USPS Priority or UPS Ground. Address Correction Charge: Please be careful that the “Shipping Address” you provide during checkout is correct. There will be a $15 correction charge added for address corrections.
Need expedited shipping? UPS 1-Day, UPS 2-Day and 3-Day options are offered during your checkout procedure, in addition to the free basic ground shipping. ABOUT UPS EXPEDITED SHIPPING (1 day, 2 day, 3 day):
- Our cut off for same day order processing is 12:00 noon (Pacific Time Zone) otherwise orders are processed the next shipping day.
- UPS does not deliver on Saturdays except for certain LARGE urban areas.
- UPS does not deliver on Sundays or holidays.
- UPS does not count the day we ship in their delivery formula. For example, if we ship on Monday UPS 3 day service, UPS counts the 3 business days as Tuesday, Wednesday and delivery is on Thursday.
Questions? Please call 503-248-1111 Pacific Time or e-mail [email protected] .